Warranty Information, Mercury Shaver Centre Braun Shaver Repair Service

Braun-Oral-B Service

Warranty Service:

Braun shavers and Oral-B toothbrushes are covered by a 2 year warranty. We are the exclusive warranty center for Canada. Please contact us if your device requires service under warranty or follow the procedure below:

If your Braun/Oral-B unit is defective, and you have your receipt, you can enter your case in Braun's Warranty system, which will allow you to print a prepaid label to put on your package for shipping by UPS. The program is at www.service.braun.com. Once you select your region, country, and language, you will select "I'm looking for an online repair service" from the menu, then follow the prompts. You will need to upload a copy of your receipt in order to complete the process.

If your Braun/Oral-B unit is defective, less than 2 years old, and you do not have your receipt, you will have to pay to send us the unit, after which we will repair or replace it under warranty, and return it to you by UPS at no charge. The shipping cost to us is not refundable.

Panasonic shavers are covered by a 2 year exchange warranty. Please contact us if you experience a problem.

Philips shavers have a 2 year warranty with the manufacturer. If your unit is defective, contact Philips directly. The information is in your user manual.

Remington shavers have a 2 year warranty with the manufacturer. Should you have issues, contact Remington directly. The information is in your user manual.

Out of Warranty Repair Pricing:

Manufacturer Product Flat Rate Price

Rechargeable Shavers $69.95
Rechargeable Epilators $49.95
Corded Epilators $34.95

Please add $9.95 shipping charge for Canada Post shipping. Dropped or otherwise damaged shavers are not covered by the flat rate. (Ontario residents add 13% HST. Other provinces add applicable taxes.)

If your shaver is not performing properly, it may need to be repaired. A slow running motor, or a "no power" situation may indicate a battery problem. Having to push hard to get a close shave probably indicates that you require a new foil and blades. If you are not completely sure which problem your razor is experiencing our service technician would be pleased to assist you.

  • Print or fill out this form     Braun Shaver Repair Order Form  Repair Form
  • Securely pack shaver.
  • Ship package to:
    Mercury Shaver Centre
    1331 Warden Ave. #8
    Toronto, Ontario M1R 5A8
  • The Flat Rate charge covers spare parts and labour.
  • Replacement heads, foil and blades are not included in the flat rate. They need to be purchased separately.
  • Unless parts are on back-order we complete the service within 2 business days.
  • 90 day warranty on service performed.
  • We will clean and lubricate your shaver.
  • We provide free estimates for units that have been damaged, and are not covered by flat rate.

Braun, Panasonic, Philips, Remington Warranty Information - Braun/Oral-B Products Repair Service